You operate.
We run the rest.
The complete back office support for surgeons in private practice — billing, theatre coordination, patient communication and compliant marketing. One accountable partner, run by people who know how a surgical practice works.
Get in early.
- ✓ Locked introductory pricing
- ✓ Hands-on, founder-led onboarding
- ✓ A direct line, no call queue
- ✓ No lock-in beyond fair notice
One process, handled end to end.
A referral becomes a booked, billed and reconciled patient — one continuous flow that we run for you, using the right systems at each step. You don't have to touch it.
Referral received
We read it, triage it and match it to the right surgeon — nothing sits in an inbox.
Booked & confirmed
We offer a slot, confirm by SMS, and keep your theatre list and calendar up to date.
Claimed correctly
Item numbers, Informed Financial Consent and the ECLIPSE claim — checked before they go out.
Followed up
Payments matched, short-paid claims chased, and a clear monthly summary. Not by you.
The whole back office — in one place.
Not a secretary here, a billing bureau there and a marketing agency somewhere else. One team, one point of contact, one predictable monthly fee.
The two areas surgeons ask about most: medical billing for surgeons and setting up a private practice.
A new practice, held to a high bar.
We're new — and we've built like it matters from day one. Founder-led, properly insured, and compliant by design, so trusting us with your billing and your patients' data is an easy yes.
Book a discovery call →Founder-led
Run personally by Naomi Peyton — practice management built for surgeons from the ground up.
Insured
Professional indemnity and business insurance in place for handling your billing and information.
Compliant by design
Privacy Act, Victorian Health Records and AHPRA advertising rules built into documented policies.
Founding clients
Early, personal and hands-on — with locked introductory pricing while we build together.
What this actually buys you.
Your time back to operate
The admin that eats your evenings — reception, billing, theatre coordination, referrers — handled by one accountable partner, so your hours go to patients, not portals.
Compliant by design
Privacy Act, Vic Health Records and AHPRA rules built into how we work.
Careful with your revenue
Item numbers checked, rejections chased, receivables followed up — so nothing quietly leaks.
One point of contact
A real person who learns your practice and picks up when you call — not a ticket number and three suppliers to chase.
Questions surgeons ask first
What does it cost?
Your monthly fee has two parts — a fixed Practice Management Retainer plus a Volume Band Fee set by your monthly theatre lists and consulting sessions, so it tracks your actual workload. Everything's included — reception, billing, theatre coordination, patient communication, referrals and compliant marketing. We confirm your band and quote your exact numbers on a short, no-obligation discovery call.
Why one package instead of pick-and-choose?
Because a surgeon's back office isn't really separable — billing depends on scheduling, theatre coordination feeds billing, and patient communication ties it all together. One accountable team running the whole thing (with one predictable fee) beats stitching together a secretary, a billing bureau and a marketing agency. You're never paying for overlap or chasing three suppliers.
Is it fair if my practice is quieter?
Yes — that's what the volume bands are for. If you're running a lower-volume or newer practice you sit in Band A; you only move up a band as your theatre lists and consulting sessions genuinely grow. You're never subsidising a busier practice, and the fee tracks your actual workload.
Who's responsible for what gets billed to Medicare?
You are — and that's the law, not a loophole. Under the Health Insurance Act 1973 the surgeon whose provider number is used remains responsible for every claim, even when someone else lodges it. We can't take that liability off you, and we wouldn't pretend to. What we do is make sure claims are accurate, item numbers are right, Informed Financial Consent is documented, and rejections are chased — so the responsibility that sits with you is backed by careful process.
Let's get your back office sorted — before your next list.
A short, no-obligation discovery call. We'll map your practice and tailor the service to how you work.
Book a discovery call