Services
One complete package. Scaled to your volume.
This is your whole back office under one accountable team — not a starter plan you outgrow. The service scales with your theatre lists and consulting sessions.
Retainer + volume band
Complete practice management
Everything a private surgical practice needs to run — coordinated by one team, with one predictable fee.
- Practice administration oversight
- Billing & receivables management
- Theatre list coordination
- Patient liaison & communication oversight
- Referral tracking
- Basic marketing coordination
- Quarterly performance summary
- Systems & workflow optimisation
- Direct access to your Practice Manager
Reception & administration
- Call handling and appointment scheduling
- Patient enquiry handling
- Inbox management
- Document preparation & filing
- Referral intake & tracking
Billing & receivables
- Medicare, DVA & health-fund (ECLIPSE) claiming
- Rejection investigation & resubmission
- Accounts-receivable follow-up
- Informed Financial Consent & quotes
- Monthly financial summary
Theatre & surgical
- Operating-theatre scheduling & hospital liaison
- Surgical list management & pre-admission paperwork
- Anaesthetist & assistant coordination (administrative)
- Consent-form & pre-op checklist tracking
Patient experience & growth
- Pre- & post-operative communication
- Referrer relationship management
- Compliant medical marketing coordination
- Online-review monitoring
Not sure what you need?
That's exactly what the discovery call is for. We'll map your practice and tailor the service to how you work.
Book a discovery call